Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day
- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item ;
- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately ;
- on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece, provided that you have ordered goods which are delivered in several partial deliveries or pieces ;
To exercise your right of withdrawal, you must inform us (Jannis Dittmar, Neusser Straße 266, 50733 Cologne, telephone number: 017631055204, email address: info@mabudi.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract . This deadline is met if you send the goods before the expiry of the 14-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Jannis Dittmar, Neusser Straße 266, 50733 Cologne , email address: info@mabudi.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day
- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item ;
- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately ;
- on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece, provided that you have ordered goods which are delivered in several partial deliveries or pieces ;
To exercise your right of withdrawal, you must inform us (Jannis Dittmar, Neusser Straße 266, 50733 Cologne, telephone number: 017631055204, email address: info@mabudi.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract . This deadline is met if you send the goods before the expiry of the 14-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Jannis Dittmar, Neusser Straße 266, 50733 Cologne , email address: info@mabudi.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
Collapsible content
1. What is Mabudi?
Mabudi is a frame manufacturer and online shop offering a diverse selection of high-quality canvas frames. Our collection includes various types of frames to suit your individual taste and preferences.
serve.
2. What types of frames does Mabudi offer?
We offer two types of frames: acrylic canvas frames with a fluorescent effect, and steel frames in fresh, modern colors and a unique design.
3. How can I place an order?
Ordering from us is easy! Browse our collection,
Select your preferred frames and add them to your cart. Then proceed to checkout, enter your shipping details, and select a payment method.
4. Which payment methods are accepted?
We accept a variety of payment methods, including
Credit cards, PayPal and Klarna. Simply choose the
Choose the most convenient option for you.
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €0.00 per order.
Deliveries abroad :
Shipping costs abroad depend on the respective location and country.
For deliveries to foreign islands, an island surcharge of € 2.30 will be added to the shipping costs.
Delivery times
Unless otherwise specified in the respective offer, delivery of the goods will take place within Germany within 3-5 working days, and for deliveries abroad within 5-15 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one shipment unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
Accepted payment options
- Advance payment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by installments
Further details on payment
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.
5. How long does delivery take?
Delivery times may vary depending on your location. Typically
However, we will endeavour to process your order as quickly as possible
and ship within 14-28 business days. You can
Track your order's delivery status. Frames are produced to order and therefore take some time.
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €0.00 per order.
Deliveries abroad :
Shipping costs abroad depend on the respective location and country.
For deliveries to foreign islands, an island surcharge of € 2.30 will be added to the shipping costs.
Delivery times
Unless otherwise specified in the respective offer, delivery of the goods will take place within Germany within 3-5 working days, and for deliveries abroad within 5-15 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one shipment unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
Accepted payment options
- Advance payment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by installments
Further details on payment
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.
6. Do you offer international shipping?
Yes, we offer international shipping. However, please note that
additional shipping costs and customs fees for international
orders may arise.
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €0.00 per order.
Deliveries abroad :
Shipping costs abroad depend on the respective location and country.
For deliveries to foreign islands, an island surcharge of € 2.30 will be added to the shipping costs.
Delivery times
Unless otherwise specified in the respective offer, delivery of the goods will take place within Germany within 3-5 working days, and for deliveries abroad within 5-15 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one shipment unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
Accepted payment options
- Advance payment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by installments
Further details on payment
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.
7. Can I return or exchange my order?
We want to make sure you are happy with your purchase. If
you are not satisfied with your frame for any reason,
Please contact us within 14 days of receipt to arrange a refund or exchange. Further information can be found on our Return Policy page.
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day
- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item ;
- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately ;
- on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece, provided that you have ordered goods which are delivered in several partial deliveries or pieces ;
To exercise your right of withdrawal, you must inform us (Jannis Dittmar, Neusser Straße 266, 50733 Cologne, telephone number: 017631055204, email address: info@mabudi.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract . This deadline is met if you send the goods before the expiry of the 14-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Jannis Dittmar, Neusser Straße 266, 50733 Cologne , email address: info@mabudi.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
8. Are there any special offers or discounts?
Yes, we offer special offers, discounts and promotions several times a year.
Look out for promotions on our website or
Subscribe to our newsletter to be informed about our latest offers
to stay informed.
9. What makes Mabudi frames so special?
Our frames are characterized by unique design and high quality. Our designs are timeless and therefore always modern.